Shipping policy
Effective Date: July 04, 2025
At My ER Nurse, we’re committed to getting your order to you safely and promptly. Please read our shipping terms below before placing your order.
🚚 Domestic Shipping (U.S. Orders)
Retail Orders
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Orders are typically processed within 3–5 business days.
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Standard shipping times range from 5–10 business days depending on location.
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Tracking information will be provided once your order ships.
Wholesale Orders
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Wholesale orders (10+ units) may require 7–14 business days to process depending on volume and availability.
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All wholesale orders are shipped via UPS or FedEx Ground, unless otherwise arranged.
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Shipping costs are calculated based on weight, location, and fulfillment provider.
🌍 International Orders
At this time, international shipping is only available by special request. Please email shiftresetjournal@gmail.com to inquire about custom international delivery options.
💰 Shipping Rates
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Shipping rates are calculated at checkout for retail orders.
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For wholesale, shipping is included in your final invoice and may vary based on location and quantity.
📌 Fulfillment Source
Orders are fulfilled through trusted printing partners including IngramSpark. Retailers and bulk buyers may receive direct shipment from our fulfillment providers to ensure cost-effective delivery.
⚠️ Delays & Address Issues
We are not responsible for shipping delays caused by:
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Incorrect or incomplete addresses
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Carrier disruptions or weather
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Customs or processing delays
Please verify your shipping address before completing your purchase.
📮 Lost or Damaged Packages
If your item arrives damaged or is lost in transit, contact us within 7 days of delivery. Include photos of damage and your order number so we can resolve the issue promptly.
📞 Contact
For shipping questions or updates, reach out:
📧 shiftresetjournal@gmail.com
📞 (512) 814-8779